KEY RESPONSIBILITIES

REPORTING TO: CEO

Project Oversight & Operational Leadership

• Lead and oversee the successful delivery of all projects across the agency, ensuring high standards of creativity, quality and production value are upheld.

• Own scheduling and resourcing across multiple concurrent productions, from short-form social to major campaigns.

• Act as the senior point of contact for production-related client communication, ensuring a clear, collaborative and solutions-focused relationship throughout. Support and empower the wider team to lead client comms confidently and effectively, providing guidance and stepping in when needed.

• Be the senior escalation point for troubleshooting challenges, ensuring risk is managed and confident decisions are made under pressure.

• Champion cost efficiency and value at every stage of production.

• Work closely with internal teams (creative, strategy, post) to ensure clarity on briefs, scope and timelines.

• Ensure all productions are appropriately scoped, resourced and planned using agreed systems and processes (ClickUp, Trello, etc.).

• Maintain strong relationships with freelance crew and suppliers to ensure availability, cost efficiency and delivery of high-quality work.

• Oversee all production legal requirements, including contracting, negotiating and issuing crew and talent contracts, securing location and appearance releases, and managing music licensing and usage rights with the team.

• Ensure client deliverables are compliant with all relevant legal standards (e.g. Clearcast, ASA), and that intellectual property rights are clearly agreed, documented and upheld

• Liaise with clients and external legal support where needed to ensure clarity around rights, deliverables, and approvals.
  

Creative Development & Pre-Production

• Collaborate closely with Business Development, Strategy and Creative to shape proposals, contribute to creative feasibility and plan approach from the earliest stages.

• Attend client pre-production meetings and lead on presenting production plans alongside creative leads and directors.

• Define and implement project milestones, workflows, schedules and budgets in collaboration with Business Development, Strategy and Creative.

• Work closely with creative teams to align storytelling ambition with logistical and budgetary parameters.

• Lead on negotiation of client production budgets and scopes of work.

• Support the scoping of new opportunities with a strategic view of both quality delivery and commercial return.
  

Production & Post-Production Oversight

• Produce high-level and complex shoots yourself, while overseeing delivery across the wider production team.

• Assign Producers and support crew across productions to ensure the best fit for the project and individual development.

• Ensure all legal, contractual, insurance and safety documentation is completed for each production.

• Lead on crew sourcing and negotiation, and maintain a strong network of trusted freelancers and suppliers.

• Support Post Production Manager with planning edit schedules and deliverables.

• Be accountable for reviewing and signing off final content, ensuring work is high quality, on brief and compliant.

• Support client communication through production and post, including interpreting feedback and guiding amends.

• Ensure all production wrap processes are followed: budget reconciliation, file organisation, legal clearance and debriefing.

• Ensure client satisfaction is reviewed post-project, capturing learnings and identifying opportunities for future improvement or growth.
  

Line Management

• Line manage and mentor the internal production team (Producers, APs, PAs), driving a positive team culture built on clarity, respect and trust.

• Set the tone for production standards, process and mindset – leading by example and encouraging ownership and development.

• Schedule and lead internal production meetings, championing team wellbeing, efficient workflows, and operational clarity.

• Oversee freelancer and crew onboarding to ensure alignment with Cut Media’s culture and standards.

• Champion personal and professional development, actively seeking out and encouraging growth opportunities for the team.

• Confidently handle performance issues or interpersonal challenges within the production team, using clear communication and empathy to maintain a positive, high-functioning culture.

• Lead Cut Media’s internal environmental standards group, ensuring sustainable production practices are upheld across projects.

• Act as a senior leader within the wider agency, contributing to culture and collaboration across teams.
  

Strategic Production Delivery & Agency Growth

• Act as Lead Producer across key retainer and high-value projects, balancing creative ambition with operational clarity and financial control.

• Lead the development and evolution of Cut Media’s production offering, ensuring we stay competitive, compelling and commercially strong.

• Collaborate closely with the Finance Director to manage production budgets, reconcile spend, and contribute to overall agency financial planning. Ensure accurate forecasting and cost reporting across projects, supporting financial health and strategic growth.

• Attend Heads of Department meetings, feeding in production expertise to shape wider company strategy and growth plans.

• Collaborate with Marketing to align project launches with campaign moments and new business opportunities.

• Contribute to company forecasting and pipeline planning alongside Heads of Department and Business Development.

• Represent Cut Media at relevant industry events and communities, helping grow the agency’s network and visibility in the sector.